How to Fix Common Issues with Solid Explorer File Manager
Solid Explorer is a powerful file manager for Android devices that allows you to manage and organize your files and folders easily. In this guide, we will walk you through some simple steps to troubleshoot and fix these issues.
Issue 1: Solid Explorer not opening or crashing frequently.
Solution:
1. Update the app: Ensure that you have the latest version of Solid Explorer installed on your device. Open the Google Play Store, search for "Solid Explorer," and tap on "Update" if an update is available.
2. Clear app cache: Go to "Settings" on your Android device and navigate to "Apps" or "Applications." Find Solid Explorer in the list of apps installed on your device, tap on it, then select "Storage." Finally, tap on "Clear cache."
3. Restart your device: A simple restart can often resolve minor conflicts or system glitches causing Solid Explorer to crash.
4. Reinstall the app: If none of the above steps work, uninstalling and reinstalling Solid Explorer may help resolve any corrupted files related to the app.
Issue 2: Cannot access network shares or cloud storage services.
Solution:
1. Check internet connection: Ensure that you have a stable internet connection by opening a browser or another app that requires an internet connection.
2. Verify login credentials: Make sure you are using correct login credentials for network shares (e.g., SMB/CIFS) or cloud storage services (e.g., Google Drive). Double-check usernames/passwords and ensure they are entered correctly.
3. Enable necessary permissions: Go to your device's settings > Apps > Solid Explorer > Permissions (or App Permissions). Enable necessary permissions such as Storage/Files access and Network access so that Solid Explorer can connect with external services properly.
4. Test alternative network methods: If you are unable to connect using one network method (e.g., SMB), try using an alternative method (e.g., FTP or WebDAV) to access network shares.
Issue 3: Solid Explorer not displaying files or folders.
Solution:
1. Check file filters: On the main screen of Solid Explorer, tap on the filter icon (usually located at the top-right corner). Make sure that no unnecessary filters are active, which might be hiding your files. Select "All files" or specific filters based on your requirements.
2. Refresh content: Swipe down from the top of Solid Explorer's main screen to trigger a manual file/folder refresh. This action will update the display and ensure that any changes made outside of Solid Explorer are reflected in its view.
3. Clear app data: If the above steps don't work, go back to your device's settings > Apps > Solid Explorer > Storage, and tap on "Clear data." Be aware that clearing app data will reset all preferences and settings within Solid Explorer.
Issue 4: Difficulty copying/moving files or folders.
Solution:
1. Verify storage permissions: Ensure that Solid Explorer has appropriate permissions to read/write data from/to internal storage or external SD cards by going to device settings > Apps > Solid Explorer > Permissions.
2. Check destination folder permissions: Make sure you have write permission for the destination folder when copying/moving a file/folder. Some system folders may require root access.
3. Disable aggressive battery optimization/Doze mode for Solid Explorer in your device's battery settings, as it can interfere with ongoing operations like copying/moving files.
4. Try using alternative copy/move methods within Solid Explorer if you encounter issues with one specific method (e.g., drag-and-drop vs traditional copy-paste).
These troubleshooting steps should help address some common issues you may face while using Solid Explorer File Manager on your Android device. If the problem persists, consider reaching out to the Solid Explorer support team for further assistance.