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The Ultimate Guide to Troubleshooting your Motorola Moto G60 Issues

Posted on August 15, 2023 by HowTo.help

Table of Contents

  1. Battery Issues
  2. Performance Problems
  3. Connectivity Issues
  4. Camera Problems
  5. Touchscreen Issues

1. Battery Issues

1.1 Battery Drains Quickly

If your Moto G60 battery drains quickly, try the following troubleshooting steps:

  1. Check for battery-hogging apps and uninstall or disable them.
  2. Reduce screen brightness and timeout duration.
  3. Disable unnecessary notifications and background app refresh.
  4. Ensure Wi-Fi, Bluetooth, and GPS are turned off when not in use.
  5. Restart your phone and see if the issue persists.

1.2 Battery Not Charging

If your Moto G60 is not charging properly, try the following steps:

  1. Check the charging cable and adapter for any physical damage.
  2. Try using a different charging cable and adapter.
  3. Clean the charging port of your phone using a soft brush or compressed air.
  4. Restart your phone and try charging again.
  5. If the issue persists, contact Motorola support for further assistance.

2. Performance Problems

2.1 Slow Performance

If your Moto G60 is experiencing slow performance, try the following troubleshooting steps:

  1. Clear cache and unnecessary files from your phone.
  2. Uninstall unused apps to free up storage space.
  3. Disable or uninstall resource-intensive apps.
  4. Restart your phone and see if the performance improves.
  5. If the issue persists, perform a factory reset as a last resort.

2.2 Overheating

If your Moto G60 is overheating, try the following steps:

  1. Avoid using your phone while it is charging.
  2. Remove any protective cases or covers that may be blocking airflow.
  3. Close unnecessary background apps and processes.
  4. Keep your phone in a cool and well-ventilated area.
  5. If the issue persists, contact Motorola support for further assistance.

3. Connectivity Issues

3.1 Wi-Fi Connection Problems

If your Moto G60 has Wi-Fi connection problems, try the following troubleshooting steps:

  1. Restart your router and modem.
  2. Forget the Wi-Fi network on your phone and reconnect to it.
  3. Reset network settings on your phone.
  4. Check if other devices can connect to the same Wi-Fi network.
  5. If the issue persists, contact your internet service provider for assistance.

3.2 Bluetooth Connection Problems

If your Moto G60 has Bluetooth connection problems, try the following steps:

  1. Ensure Bluetooth is enabled on your phone and the other device.
  2. Forget the Bluetooth device on your phone and pair it again.
  3. Update the firmware of the Bluetooth device, if possible.
  4. If the issue persists, contact Motorola support for further assistance.

4. Camera Problems

4.1 Blurry Photos

If your Moto G60 captures blurry photos, try the following troubleshooting steps:

  1. Clean the camera lens with a soft, lint-free cloth.
  2. Ensure the camera lens is not scratched or damaged.
  3. Enable image stabilization in the camera settings.
  4. Hold the phone steady while taking photos.
  5. If the issue persists, contact Motorola support for further assistance.

4.2 Camera App Crashes

If the camera app on your Moto G60 keeps crashing, try the following steps:

  1. Clear the cache and data of the camera app.
  2. Restart your phone and try the camera app again.
  3. If the issue persists, uninstall any recently installed third-party camera apps.
  4. If none of the above steps work, perform a factory reset as a last resort.

5. Touchscreen Issues

5.1 Unresponsive Touchscreen

If the touchscreen on your Moto G60 is unresponsive, try the following troubleshooting steps:

  1. Remove any screen protectors or cases that may interfere with touch sensitivity.
  2. Clean the screen with a soft, lint-free cloth.
  3. Restart your phone and see if the touchscreen becomes responsive.
  4. If the issue persists, perform a factory reset as a last resort.
  5. If the touchscreen is physically damaged, contact Motorola support for further assistance.

Remember, if none of the troubleshooting steps mentioned above resolve the issues with your Motorola Moto G60, it is recommended to contact Motorola support or visit an authorized service center for professional assistance.

Tags: Motorola moto g60

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