Discord is a popular communication platform used by millions of gamers and communities worldwide. In this article, we will provide you with a step-by-step guide to troubleshoot common Discord issues and their solutions.
1. Connection Issues:
- Check your internet connection: Ensure that you have a stable internet connection by running speed tests or trying to access other websites.
- Restart your modem/router: Sometimes, restarting your network devices can resolve connectivity issues.
- Disable VPN or proxy: If you are using a VPN or proxy service, try disabling it temporarily as they can interfere with Discord's connection.
2. Discord Not Opening:
- Close background applications: Ensure that no other programs are conflicting with Discord by closing unnecessary applications running in the background.
- End Discord-related processes: Open Task Manager (Ctrl + Shift + Esc) and end all instances of the "Discord" process.
Then try reopening Discord.
3. Voice Chat Issues:
- Check hardware connections: Make sure your microphone
/headset is properly connected to your computer.
- Adjust input/output settings in Discord: Click on the gear icon next to your username in the bottom left corner of the app, go to Voice & Video settings, and ensure that the correct input/output devices are selected.
Note: Make sure these devices are functioning correctly on other applications too.
4. Poor Voice Quality:
- Enable High-Quality Audio mode: Go to User Settings
> Voice & Video > Quality of Service > Enable High-Quality Audio mode.
- Adjust Input Sensitivity settings: In User Settings
> Voice & Video > Input Sensitivity, experiment with different sensitivity levels until you achieve clear audio without background noise.
5. Echoes or Feedback during Calls:
This issue mostly occurs when speakers output sound through open microphones; here's how you can fix it:
- Use headphones: Switch to using headphones instead of speakers to prevent the sound from leaking into your microphone.
- Adjust automatic gain control: In User Settings
> Voice & Video > Advanced, enable "Advanced Voice Activity" and adjust the automatic gain control settings until the echo/feedback is eliminated.
6. Discord Not Sharing Audio:
If you're having trouble sharing audio while screen sharing on Discord, follow these steps:
- Check app permissions: Ensure that Discord has permission to access your audio devices.
Go to Windows settings (or equivalent on macOS), Privacy > Microphone, and enable access for Discord.
- Restart audio services: Open Task Manager (Ctrl + Shift + Esc), go to the "Services" tab, find "Windows Audio," right-click it and choose "Restart."
Repeat this for the "Windows Audio Endpoint Builder" service.
7. Reinstalling Discord:
If all else fails, you might consider reinstalling Discord as a last resort. Follow these steps:
- Uninstall Discord by going to Control Panel (Windows) or Applications (macOS) and selecting Uninstall.
- Visit discord.com/download and download the latest version of Discord.
- Install it following the prompts given during installation.
Remember that these solutions are general troubleshooting methods and may not resolve every issue. If you continue experiencing problems with Discord after trying these steps, it's recommended to reach out to their support team or consult their online community forums for further assistance.