Table of Contents
- Issue 1: Wi-Fi Network Not Being Detected
- Issue 2: Unable to Connect to Wi-Fi Network
- Issue 3: Wi-Fi Connection Dropping Frequently
- Issue 4: Slow Wi-Fi Speed
- Issue 5: Wi-Fi Authentication Error
Issue 1: Wi-Fi Network Not Being Detected
If your HTC One M9 is unable to detect any Wi-Fi networks, try the following troubleshooting steps:
Step 1: Verify Wi-Fi is enabled
Swipe down from the top of the screen to open the notification panel, then tap on the Wi-Fi icon to ensure it is turned on. If not, tap on the icon to enable Wi-Fi.
Step 2: Restart Wi-Fi router
Restart your Wi-Fi router by unplugging it from the power source, waiting for 10 seconds, and then plugging it back in. This can often resolve issues with network detection.
Step 3: Check distance from router
Ensure your HTC One M9 is within a reasonable range of the Wi-Fi router. Being too far away can result in weak or undetectable signals.
Issue 2: Unable to Connect to Wi-Fi Network
If you are unable to connect your HTC One M9 to a Wi-Fi network, follow these steps:
Step 1: Forget the Wi-Fi network
Go to Settings > Wi-Fi, then tap on the network you are having trouble with and select "Forget" or "Remove". This clears any saved settings for that network.
Step 2: Reconnect to the Wi-Fi network
Select the Wi-Fi network again from the list and enter the correct password if required. Ensure you are entering the password correctly and check for any typos.
Step 3: Restart the device
Restart your HTC One M9 by holding down the power button and selecting "Restart" from the menu. This can help resolve any temporary software glitches.
Issue 3: Wi-Fi Connection Dropping Frequently
If your HTC One M9 keeps losing its Wi-Fi connection, try the following steps:
Step 1: Check Wi-Fi sleep settings
Go to Settings > Wi-Fi > Advanced, and ensure that "Keep Wi-Fi on during sleep" is set to "Always". This prevents the device from disconnecting when it goes into sleep mode.
Step 2: Restart the device and router
Restart both your HTC One M9 and the Wi-Fi router to refresh their connections. This can help resolve any temporary issues causing the frequent disconnections.
Step 3: Update device firmware
Check for any available system updates for your HTC One M9. Keeping the device's firmware up to date can often fix connectivity issues.
Issue 4: Slow Wi-Fi Speed
If your Wi-Fi connection is slow on the HTC One M9, try these troubleshooting steps:
Step 1: Check internet speed
Use a different device to check the internet speed on the same Wi-Fi network. If the speed is slow on all devices, contact your internet service provider for assistance.
Step 2: Restart the router
Restart your Wi-Fi router by unplugging it from the power source, waiting for 10 seconds, and plugging it back in. This can help improve the speed by clearing any temporary issues.
Step 3: Disable battery saver mode
If your HTC One M9 is in battery saver mode, it may limit the device's performance. Disable battery saver mode to ensure the Wi-Fi connection is not being throttled.
Issue 5: Wi-Fi Authentication Error
If you are encountering an authentication error when connecting to a Wi-Fi network, follow these steps:
Step 1: Check the password
Ensure you are entering the correct password for the Wi-Fi network. Double-check for any typos or capitalization errors.
Step 2: Restart the device
Restart your HTC One M9 by holding down the power button and selecting "Restart" from the menu. This can help resolve any temporary software glitches causing the authentication error.
Step 3: Reset network settings
Go to Settings > Backup & reset > Network settings reset. This will reset all Wi-Fi, Bluetooth, and mobile data settings. Reconnect to the Wi-Fi network and enter the password again.
By following these troubleshooting steps, you should be able to resolve common Wi-Fi issues on your HTC One M9. If the problems persist, consider contacting HTC support or your internet service provider for further assistance.