Troubleshooting Google Play Services Errors on Your Android Phone

Posted on by HowTo.help

Welcome to our comprehensive guide on troubleshooting Google Play Services errors on your Android phone. Google Play Services is a crucial component of your Android device as it enables you to access various Google apps, services, and APIs. However, like any other app, it can run into issues that may affect its functionality. In this guide, we will walk you through common Google Play Services errors, their causes, and step-by-step solutions to help you resolve them quickly.

Table of Contents

Error 101: Google Play Services is not available

Error 6: Google Play Services has stopped

Error 20: API unavailable

Error 504: Google Play Services won't update

Error 940: Insufficient storage

Error 941: App can't be updated

Error 963: Downloading apps from the Play Store

Error 101: Google Play Services is not available

Are you facing Error 101, where Google Play Services is not available? Don't fret, we've got you covered! This error usually occurs when the Google Play Services app is outdated or when the device is not connected to the internet. To resolve this issue, try the following steps:

  1. Check your internet connection: Make sure you are connected to a stable Wi-Fi or mobile data network.

  2. Update Google Play Services: Open the Play Store app, search for "Google Play Services," and tap on "Update" if an update is available.

  3. Clear cache and data: Go to Settings > Apps > Google Play Services. Tap on "Storage" and then "Clear Cache" and "Clear Data."

  4. Restart your device: Sometimes, simply restarting your device can resolve temporary glitches.

Error 6: Google Play Services has stopped

Encountering the frustrating Error 6, where Google Play Services has stopped, can hinder your Android experience. Now, take a deep breath and let's fix it together:

  1. Force stop and clear cache: Go to Settings > Apps > Google Play Services. Tap on "Force Stop" and then "Storage" to select "Clear Cache."

  2. Update Google Play Services: Make sure you have the latest version of Google Play Services installed on your device.

  3. Check device storage: Ensure your device has sufficient storage space. If it's running low, delete unnecessary files or apps.

  4. Re-add Google Account: Go to Settings > Accounts, remove your Google Account, and then add it back.

Error 20: API unavailable

Experiencing Error 20, where the Google Play Services API is unavailable, can be disappointing. Fear not, for we have the solution:

  1. Check internet connectivity: Make sure you have a stable internet connection.

  2. Ensure Google Play Services is enabled: Go to Settings > Apps > Google Play Services. If it's disabled, tap on "Enable" and grant any necessary permissions.

  3. Clear cache and data: Follow the steps mentioned under Error 101 to clear cache and data for Google Play Services.

  4. Update Google Play Services: Check for updates in the Play Store and install any available updates for Google Play Services.

Error 504: Google Play Services won't update

Is Error 504 preventing you from updating Google Play Services? Let's tackle it head-on:

  1. Check internet connection: Ensure you have a stable internet connection.

  2. Clear cache and data: Navigate to Settings > Apps > Google Play Services. Tap on "Storage," then "Clear Cache" and "Clear Data."

  3. Uninstall Play Store updates: Go to Settings > Apps > Google Play Store. Tap on "Uninstall Updates."

  4. Reset app preferences: Go to Settings > Apps > Menu (three dots) > Reset App Preferences.

Error 940: Insufficient storage

Running low on storage and encountering Error 940? Don't panic, we've got your back:

  1. Free up space: Delete unnecessary apps, files, or media to create more storage space.

  2. Clear cache: Open Settings > Apps > Google Play Services. Tap on "Storage" and then "Clear Cache."

  3. Move apps to SD card: If your device supports it, move some apps to your SD card to free up space.

  4. Install SD card: Insert an SD card with sufficient space to help alleviate storage issues.

Error 941: App can't be updated

Facing Error 941, where an app can't be updated? Let's troubleshoot it together:

  1. Check internet connection: Ensure you have a stable internet connection.

  2. Clear cache and data: Navigate to Settings > Apps > Google Play Services. Tap on "Storage," then "Clear Cache" and "Clear Data."

  3. Update Google Play Services: Check for updates in the Play Store and install any available updates for Google Play Services.

  4. Remove unnecessary apps: Make sure you have sufficient storage space on your device. Uninstall any apps you no longer need.

Error 963: Downloading apps from the Play Store

Encountering Error 963 while downloading apps from the Play Store? Fear not! Let's address it together:

  1. Clear cache: Open Settings > Apps > Google Play Services. Tap on "Storage" and then "Clear Cache."

  2. Remove any SD cards: Temporarily remove any SD cards from your device and try downloading the app.

  3. Check device storage: Ensure your device has sufficient storage space available.

  4. Restart your device: A simple restart can sometimes resolve temporary issues.

FAQs

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