Table of Contents
Issue 1: Unresponsive Touchscreen
If the touchscreen on your Lenovo K8 Plus is unresponsive, follow these troubleshooting steps:
1. Clean the screen
Sometimes, dirt, dust, or smudges on the screen can cause it to become unresponsive. Use a microfiber cloth to gently wipe the screen and remove any dirt or smudges. Avoid using harsh chemicals or abrasive materials.
2. Restart your device
A simple restart can resolve many touchscreen issues. Press and hold the power button on your Lenovo K8 Plus until the power menu appears. Tap on "Restart" to reboot your device. Check if the touchscreen is responsive after the restart.
3. Remove screen protector or case
If you have a screen protector or a case on your device, it may interfere with the touchscreen functionality. Remove the screen protector or case and check if the touchscreen works properly without them.
4. Calibrate the touchscreen
Sometimes, recalibrating the touchscreen can help resolve unresponsiveness. Go to "Settings" > "Display" > "Advanced" > "Touchscreen Calibration" and follow the on-screen instructions to recalibrate the touchscreen.
5. Update your device
Ensure that your Lenovo K8 Plus is running the latest software version. Software updates often include bug fixes and improvements that can address touchscreen issues. Go to "Settings" > "System" > "Advanced" > "System update" and check for any available updates.
Issue 2: Inaccurate Touchscreen
If the touchscreen on your Lenovo K8 Plus is inaccurate or not detecting touches correctly, try the following troubleshooting steps:
1. Remove any screen protectors or cases
Similar to the unresponsive touchscreen issue, screen protectors or cases can sometimes interfere with the accuracy of the touchscreen. Remove them and check if the touchscreen becomes more accurate.
2. Adjust touch sensitivity settings
Lenovo K8 Plus provides touch sensitivity settings that can be adjusted to improve touchscreen accuracy. Go to "Settings" > "Display" > "Advanced" > "Touch Sensitivity" and adjust the slider to your desired sensitivity level. Test the touchscreen to see if the accuracy improves.
3. Perform a factory reset
If the touchscreen inaccuracies persist, performing a factory reset can help. However, please note that a factory reset will erase all data on your device, so make sure to back up your important files before proceeding. Go to "Settings" > "System" > "Reset" > "Factory data reset" and follow the on-screen instructions.
Issue 3: Ghost Touches
If your Lenovo K8 Plus experiences "ghost touches" where the touchscreen registers touches without any physical contact, try the following troubleshooting steps:
1. Clean the screen
Similar to the unresponsive touchscreen issue, dirt, dust, or smudges on the screen can sometimes cause ghost touches. Clean the screen using a microfiber cloth to remove any debris.
2. Restart your device
As mentioned earlier, a simple restart can often resolve touchscreen issues. Restart your Lenovo K8 Plus and check if the ghost touches persist.
3. Update your device
Ensure that your device is running the latest software version. Software updates often include bug fixes that can address ghost touch issues. Go to "Settings" > "System" > "Advanced" > "System update" and check for any available updates.
4. Disable "Glove Mode"
Lenovo K8 Plus has a feature called "Glove Mode" that increases touch sensitivity for use with gloves. However, this feature can sometimes cause ghost touches. Go to "Settings" > "Display" > "Advanced" > "Glove Mode" and disable it.
5. Contact Lenovo Support
If none of the above steps resolve the ghost touch issues on your Lenovo K8 Plus, it is recommended to contact Lenovo Support or visit an authorized service center for further assistance.
Remember, if the touchscreen issues on your Lenovo K8 Plus persist even after following these troubleshooting steps, it is advisable to seek professional help or consult Lenovo Support for a comprehensive resolution.